What if I need to cancel a trip (as a traveler)?
We understand that your business may not always follow the plan. Any cancellation can be made. Please read as follows.
|
Cancellation Period |
Rent Fee |
Service Fee |
Insurance Fee |
Deposit |
| Cancel within 1 hr. after payment | 100% | 100% | 100% | 100% |
| More than 7 days before the rental date | 100% | X | X | 100% |
| Between 3 to 7 days before the rental date | 80% | X | X | 100% |
| Less than 3 days or 72 hours before the rental date | X | X | X | 100% |
|
In case of cancel in High Season Period more than 2 weeks before the rental date (High season period is November-April ) |
50% | X | X | 100% |
|
In case of cancel in High Season Period less than 2 weeks before the rental date (High season period is November-April ) |
X | X | X | 100% |
|
Monthly Rental |
100% | X | X | 100% |
|
Monthly Rental |
X | X | X | 100% |
*Service fees and insurance can not be refunded after the car owner has confirmed the rental.